FAQs
Frequent Questions
- Can non-trade customers buy from Covers?
- What are your delivery charges/policies?
- What are your opening times?
- What is a Credit Account?
- What is a Depot Account?
- What is a Trade Card?
Can non-trade customers buy from Covers?
Certainly!
Whilst Covers supply its products directly to the Construction Industry, be it a regional house builder or a single tradesman, Covers offers all of our full range of 35,000 products to the public.
Non-trade customers are welcome to buy from Covers. If you require a quantity of materials or have a specific project we would be happy to prepare you a quotation for the products you need. In addition, you can apply for a project card and that will provide you with discount across the product range.
We believe that our knowledgeable staff, our broad range and well priced products that can either be collected from our depots or can be delivered to your doorstep, will continue to provide good service to our valued trade and retail customers.
In addition, the Quarry Lane, Aldershot and Bognor Regis sites are also home to large showrooms dedicated to Flooring, Doors and Windows, Bathrooms, Kitchens and Landscaping, with new displays and ranges to suit all tastes.
All our depots have displays for Flooring and Landscaping.
We look forward to seeing you in one of our depots soon.
What are your delivery charges/policies?
There are details of our delivery policies published in section 6 of our 'Conditions of Sale' on this website. (See link at the bottom of the Homepage)
For details of delivery charges (where applicable) contact your nearest branch for more information.
What are your opening times?
Chichester Depot
Timber & Heavy Building Materials:
Monday-Friday 7:00am-5:00pm
Saturday 7:00am-1:00pm
Sussex House - Hardware, Decorating & Showrooms:
Monday-Friday 7:00am-5:00pm
Saturday 7:00am-5:00pm
Aldershot Depot
Monday-Friday 7:00am-5:00pm
Saturday 8:00am-1:00pm
Alresford Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12 Noon
Bognor Regis Depot
Monday-Saturday 7:30am-5:00pm
Brighton Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Burgess Hill Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Gosport Depot
Monday-Friday 7:30am-5:00pm
Saturday 7:30am-1:00pm
Havant Depot
Monday-Friday: 7:30am-5:00pm
Horsham Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12:00pm
Lewes Depot
Monday-Friday 7:30am-5:00pm
Saturday 8:00am-12 Noon
Portsmouth Depot
Monday-Friday 7:30am-5:00pm
Saturday 7:30am-1:00pm
Rudgwick Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:30am-12:00pm
Southampton Depot
Monday–Friday: 7:30am-5:00pm
Saturday: 8:00am-12 Noon
Worthing Depot
Monday-Friday: 7:30am-5:00pm
Saturday: 8:00am-12:00pm
Covers Timber Structures
Monday-Friday 7:30am-5:00pm
What is a Credit Account?
We offer a 30 day account to qualifying customers on trade terms, so that you can buy everything at the right price, with account facilities of Invoices and Statements to your office and planned payments dates.** Credit references required. Terms and conditions apply. You can see our terms and conditions or apply for a Credit Account by clicking on this link.
What is a Depot Account?
This offers the benefits of a Credit Account in terms of Invoices and statements but no credit is offered. Ideal for a small trader who may send one of their team to collect goods and does not wish to give them cash or to lose the invoices. You can see our terms and conditions or apply for a Depot Account by clicking on this link.
What is a Trade Card?
If you prefer to pay for things as you go, you can apply for a trade card. You get a card that is set with your trade terms, which means you don't have to egotiate every time you pay. You can see our terms and conditions or apply for a Trade Card by clicking on this link.